Product Finder

Terms and Conditions

Overview

The following are the terms and conditions on which we do business for goods ordered through our website. They are designed to set out clearly our responsibilities and your rights.

1. These are the only terms and conditions upon which we agree to contract with you and no alteration of these terms and conditions shall be valid unless previously agreed in writing.

2. A contract is formed between us when (and not before) we ship your order. Your order will not be accepted until we receive authorisation of your credit card or debit card payment.

3. Our employees or agents are not authorised to make any representations concerning the ordered goods unless confirmed by us in writing. In entering into the contract you acknowledge that you do not rely on, and waive any claim for breach of any such representations, which are not so confirmed.

4. Any typographical, clerical or other error or omission in any literature, website based information, quotation, price list, acceptance of offer, invoice or other document or information issued by us shall be subject to correction without any liability on our part.

5. No images, illustrations or descriptions or any other information submitted or contained in this website, catalogues or other advertising matter shall be deemed to form part of the contract but are for general information and guidance only.

6. The (total) price of the ordered goods shall be as set out in the on-line order form and includes postage, packing and value added tax (if applicable). Payments to be made in pounds Sterling.

7. The ordered goods will be delivered to the address entered by you on the on-line order form. Ordered goods will normally be despatched same day for orders received by 1pm and the next day thereafter. However, time for delivery shall not be of the essence and we shall not be liable for any delay in delivery. If we fail to despatch any ordered goods within 30 days of accepting your order (or, in the case of special orders, any longer period which we may have notified to you), we shall refund in full your payment (or cancel the equivalent liability on a credit account) in respect of such goods. Ordered goods may also be made available for collection at our premises if we agree this with you.

8. Risk of damage to, or loss of, ordered goods shall pass to you at the time the goods leave our premises for delivery.

9. If you fail to take delivery of the ordered goods and they are returned to us, we will contact you in confirmation. We will refund the cost of goods without shipping or if the goods are still required, will ask for an additional shipping fee to make a second delivery.

10. If any ordered goods are not readily available to us, we reserve the right to withdraw our acceptance of your order for such goods and to refund in full any payment you have made for them. For the avoidance of doubt other goods ordered by you will be despatched in the normal way.

11. Where the ordered goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by us to deliver any one or more of the instalments in accordance with these terms and conditions or any claim by you in respect of any one or more instalments shall not entitle you to treat the contract as a whole as repudiated.

12. We warrant that, at the time of delivery, the ordered goods will, subject as hereinafter provided, correspond with the description on this website, will be free from defects in materials and workmanship and will be of satisfactory quality (within the meaning of the Sale and Supply of Goods Act 1994). There may, however, be minor variations between the goods as shown or described on our website and those despatched to you (but so that the goods despatched will always be of a comparable or superior quality).

13. Any claim by you that any ordered goods fail to correspond with the description on this website or that they are defective or not of satisfactory quality, must be notified to us by e-mail or letter within 3 days from the date of delivery or, where this was not apparent on reasonable inspection, within 3 days after discovery or 7days after despatch by us, whichever is the earlier. If delivery is not refused, or you do not notify us accordingly, we shall have no liability for such failure or defect.

14. We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instruction (whether oral or in writing), misuse or alteration or repair of the ordered goods without our approval.

15. If you make a valid claim under paragraph 17, we shall replace the ordered goods in question free of charge or, at our sole discretion, refund in full the payment made in respect of such goods, but we shall have no further liability for such failure or defect. Such replacement or refund is conditional upon the ordered goods in question having been returned to us beforehand.

16. Except in the case of death or personal injury caused by our negligence, we shall not be liable to you by reason of any representation or any implied warranty, condition or other term, or any duty at common law or under these terms and conditions, for any special, indirect or consequential damage.

17. Subject as expressly provided in these terms and conditions, and except where the ordered goods are sold to you contracting as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. Not withstanding any previous agreement or arrangement to the contrary.

18. In respect to any contract entered into between us, no other party shall have the right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of the contract but this does not effect any right or remedy of a third party which exists or is available apart from that Act.

19. Any communication between us shall be by e-mail or first class post to our current e-mail or postal address (as given on this website at the time of such communication) or the e-mail or postal address given in your order form (or any new e-mail or postal address which you may have notified to us).

20. We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when you placed your order.

21. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby.

22. Trade purchaser warrant that the company information that you are required to provide when you register on our site is true, accurate and current in all respects. You agree not to impersonate any other person or corporate body or to use a false name that you are not authorised to use.

23. By placing an order you are deemed to have accepted our terms and conditions

24. The contract formed by our acceptance of your order shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English Courts.

25. Third Party Sites

This website links to other websites that do not belong to Creative Party Ltd. These links are provided for information only and the company takes no responsibility for the content of the linked sites.

26 Privacy Policy

We take our customers privacy very seriously. We will never sell, or disclose your personal information to third parties. All information you give to us is kept secure on our own computer systems and we will only contact you with information that you have specifically requested or 'opted in' to from us. This may include, new product information, or latest special offers.